• The recommended age is 14 and older.

  • In the case of the SRB400, in full-auto mode, up to 8 rounds per second are sent downrange at a velocity of up to 200 fps. Hydrated beads can vary in size from 7.3 – 7.8 mm can affect fps.

  • 1 Use with 500 pack of ammo
    2 Pour in and fill full of water
    3 Takes 3-4 hours to hydrate to size ½ – 1-inch balls

  • Our SplatRBall products have been tested to be used with our SplatRBall certified ammo. Using other ammo that is not SplatRBall certified might damage the blaster and will void the warranty.

  • There is a pin in the magazine that keeps the beads from falling out. You will need to remove the pin to unload the beads from the magazine. The magazine has a wheel that pushes the beads up when the beads are in the tube. If beads are not in the tube but are in the magazine, it will not advance. You would need to refill the magazine again to push beads into tube to start it advancing again. When done shooting, unload after each use.

  • There are several reasons that your SplatRBall Blaster won’t shoot. One is that the ammo was not left to hydrate in water long enough. Let ammo hydrate for four hours minimum. Another reason the blaster is not sending ammo downrange is that the magazine gear is clogged. Look through the semi-transparent magazine to check for ammo fragments around the gear. To clear the clog, grip the magazine at the bottom and sling it in a downward motion (don’t drop it!). Ammo fragments should fall out.

  • Turn the blaster upside down and locate a small hold in the bottom of the pistol grip. Insert a 2mm hex allen wrench into the hold and tighten.

  • Check for bead fragments inside the gun, not just the magazine, if that doesn’t clear and correct the issue please contact us through the form on or by calling (479) 621-4200.

  • Do Not Use the battery. If your battery or wires show any wear or decline in performance, it must be taken to a battery disposal facility and you will need another. If the gun is under warranty, please call (479) 621-4200.


  • We are sorry that your item arrived broken, please contact us through the form on or by calling (479) 621-4200, press 1 to speak to a customer service representative. We stand behind our products and always take care of our customers.



  • We recommend that you do not use any other ammo other than orange SplatRBall beads. Utilizing any other ammo can result in damage to the product which will not be covered under warranty.





  • If you keep the beads in water in a sealed container, they will stay hydrated indefinitely. If they are in the magazine it can take several days before dehydration begins, same as if they were left out on the counter. We recommend that when not in use they stay hydrated, but they will remain hydrated for a good while before needing to be rehydrated, and you can rehydrate as many times as needed.






  • If the ammo isn’t hydrated for the full 4 hours it’s possible that they will bounce off of target and not explode on impact.







  • The MINI 375 uses a gravity fed hopper, because of that hopper, the blaster will often not fire unless it is in horizontal position. Aim up or down, and if the reservoir is not full, it might not fire. This is inherent in all gravity fed hoppers.

    Please check out the video below:

  • Yes, the battery falls well below the battery watt limit set by the FAA.







  • 30-day warranty – manufacturer defects.
    Any modification to the blaster, like spray paint, taking it apart, abuse, tampering with the battery pack/internal gears, being used with non original SplatRBall accessories or others, will void the warranty.







  • Any modification to the blaster, like spray paint, taking it apart, abuse, tampering with the battery pack/internal gears, being used with non original SplatRBall accessories or others, will void the warranty.

  • Please click here to order your battery cover










Please before contacting us check out our How-To Videos Section!





Our goal is to respond to your email within 72 hours, however we may have longer delays at busier times of the year. We are sorry for this inconvenience and are working hard for our customers. If you need to CANCEL an order, please call customer service at (479) 621-4200, press 1 for customer service (hours are Mon- Thur 8:00 am – 5:00 pm CST Fri 8:00 am – 3:00 pm CST).

By visiting the website you agree to accept the practices described in this Privacy Notice.

This Privacy Notice and our Terms of Use will change over time and the use of information that we gather now is subject to these Notices and Terms as modified. Please check this page periodically as you continue to use our site to see if any changes have been made. If you visit our Web site your visit and any dispute over privacy is subject to this Notice and our Legal Notices, including the application of the laws of the State of Arkansas and in the Benton County.

CHILDREN: does not sell products to persons under the age of 14. If you are under the age of 14, you are required to seek the approval of your parent or guardian to purchase products from this site. Further, we feel strongly about protecting the privacy of children. Therefore, we will never knowingly collect or maintain information from those we actually know are under 13 years of age. If you believe that your child’s information has been inadvertently collected by SplatRBall, please contact us at, and we will immediately provide you with access to review any collected information concerning your child and a means to delete this information.

PERSONAL INFORMATION COLLECTED BY SPLATRBALL.COM: uses information that we collect from our visitors to personalize and improve your visit at may also use personal information to contact the winners of its Sweepstakes and Contests, send out newsletters, customize its site and may from time to time, contact its visitors to provide information requested by the visitor or to provide them with information regarding its products or services. The nature and frequency of these messages will vary depending upon the information we have about you. We gather the following types of information:

INFORMATION YOU GIVE US: collects any information, which you enter on our Web site. This information is normally provided when you search, buy, participate in a contest, sweepstakes or on-line survey, or when you communicate with any of our departments such as customer service, sales or technical services through our Web site, telephone, mail or fax. You also provide information when you establish an account with us. Examples of the type of information you may supply us with include your name, address, telephone number, credit card information, e-mail addresses, and financial information such as your Social Security number. In some instances, we ask you for other people’s names and email addresses for the sole purpose of fulfilling your specific request to email certain specific information as part of our “email a friend” feature.

We (or agents on our behalf) collect anonymous information from visits to our sites through the use of “Web Beacons.” Web Beacons are simply web page elements which may employ cookie technology that enable us to record anonymous data about visits to or transactions made on our web site. This anonymous information is sometimes known as “clickstream data.” We may use this data to analyze trends and statistics to improve your online experience, or customer service. No personal data is collected through the use of Web Beacons on our sites. Through the use of cookies, we may also collect and analyze the IP address used to connect your computer to the Internet; computer and connection information such as your browser type and version; operating system and platform; purchase history; confirmation when you open e-mail that we send you; and the URLs which lead you to and around our Web site including the date and time. Your browser allows you to reject cookies and software is available from third parties which will allow you to visit our Web site without providing this information. You are welcomed at our Web site if you use this software but we will not be able to offer you our personalized services and we will be unable to accept any online orders from you.

If you place an order we use a secure order form, which requires you to provide contact, billing, and financial information. This information is transmitted to your credit card company to authorize your purchase. At certain times we may offer financing options with or without third party participation. It is required by law for some purchases, we may need information provided by you (such as your address, birth date, social security number, and credit card number) may be used to request a credit report from third parties or may be sent to a third party for processing. You will always be informed of this at the time you select any available financing option. All information obtained from you in the course of transacting orders is used for the purpose of fulfilling your order in a timely manner and for communicating the status of your order with you. Additionally, upon placing an order, you will begin receiving both the catalog and the email newsletter unless you opt-out.

If you request an email newsletter subscription or enter a sponsored sweepstakes, or you place orders we may send email with current promotions, catalogs and surveys etc. At any time you wish not to receive the same you may send us email clicking on the bottom of the email message to unsubscribe and enter UNSUBSCRIBE on the subject button. We will remove your email from our list within 2 – 3 weeks.

Independent Contractors: We may employ other companies or individuals to provide certain services to us such as analyzing customer lists and data, providing marketing assistance, or consulting services. These third parties will have access to the information needed to perform their functions but cannot use that information for any other purpose. Any third parties who use our data will be fully bound by this privacy policy. In no event will the data being used by any unrelated third party include your email address unless explicitly authorized by the visitor to do so. With respect to sweepstakes or contests sponsored by, information may be shared in order to contact the winner and arrange for fulfillment of a prize.

We will never share any telephone number(s), e-mail addresses, or credit card information, which you have given us with any marketing partner(s) or any unrelated third party.

We provide aggregate information to some of our business partners. This information does not allow them to identify you individually in any way.

When you buy something from us we send your credit card information, name, billing address and the amount of your purchase to your credit card company to verify and authorize the purchase. Your name, telephone number and shipping information must be provided to third party shippers such as UPS, Federal Express and the United States Postal Service to deliver your purchase. There also may be instances in which we drop-ship orders directly to you from one of our manufacturers or suppliers. These drop-shippers are only given your name, postal address, and telephone number for the sole purpose of fulfilling your order.

If you visit our site from a third party site the third party site may be able to access select information from your individual transaction information. In order to track and credit your transaction the third party site may give you a unique code, cookie or graphic, which will uniquely identify you. This will only happen if you link directly from a third party site to our Web site. Any transactions made at our Web site while such a code is active will be reported back to the third party site. We will only report non-personal information to these sites such as the date of the transaction, the product(s) purchased and the amount spent. We will not report any information to these third party sites that will allow them to personally identify you and will never share your email address with any third party. The presence of a third party navigation bar atop our site is an indication that the third party site may be able to see your activity on our site.

Our Web site contains certain links to third party sites, such as our vendors/dealers. Please be aware that when you click on one of these links, you are moving outside a domain to another site. The privacy policy of does not cover these sites, which would be governed by the privacy policy of those sites. is not responsible or liable for the privacy practices or content found on these sites. We suggest that you check the Privacy Notice of each site you visit so you can understand how they collect, use and share your information.

When you request a catalog from we share your name and postal address with a third party fulfillment company for the sole purpose of sending you the requested catalog. This third party does not store the information nor does it use this information for anything other than its intended purpose.

INFORMATION ABOUT THIRD PARTIES: maintains relationships with other websites that operate as its affiliates; however, has no control over their activities. will immediately cease doing business with any affiliate that abuses the terms of the affiliate agreement. This includes, but is not limited to: spam, trademark infringement, predatory means of attracting visitors, or unlawful activities. To report abuse by an affiliate, please contact our Affiliate Manager at email

We will release personally identifiable information to third parties and organizations when we believe it is appropriate for us to do so to comply with the law. We will also do so to cooperate with law enforcement investigations, comply with court orders or subpoenas, protect the legal rights of our users, and us or when we believe it is needed for fraud protection and/ or credit risk reduction.

All text, graphics, images, logos, button icons, code, software, and related material is the property of, unless stated otherwise on our website, with all rights reserved. The compilation (meaning the collection, arrangement, and assembly) of all content on the site is the exclusive property of and is protected by U.S. and international copyright laws. Unauthorized use of the site may violate copyright, trademark, and other laws. You may not sell or modify the contents of our website or sweepstakes content, nor may you reproduce, display, publicly perform, distribute, or otherwise use the site in any way for any public or commercial purpose. The use of our website or its content on any other website, or in a networked computer environment, for any purpose is prohibited unless authorized by

Customer/Distributor declares to know and undertake to comply with’s Social Media Guidelines as follows:

The Customer/Distributor may use’s trademarks, trade names and other symbols for the sole purpose of identifying and promoting SPLATRBALL.COM’s products through its website or the social media in the’s sole interest.

The Customer/Distributor is obliged to keep confidential all information provided to it by (trade secrets).

In the case that the Customer/Distributor uses its own website domain, it is only authorized to use’s trademarks to post contents for’s products distribution purposes.

The Customer/Distributor undertakes: (i) not to register or apply for registration of any trademarks, trade names, symbols or Internet domain names of or any other Company of the Group (or which are confusingly similar); (ii) to report any unfair competition or infringements of its industrial property rights in the social media that come to its attention; and (iii) to assist in defending such rights. disclaims any liability for language suitability, fitness for a particular purpose or use, or any other matter, in any posted information by the Customer/Distributor either in its website or social media postings.

The Customer/Distributor is only authorized to post in its website his own catalog, pricelist and a link to’s own website. Exceptionally, in case that the Customer/Distributor considers posting any different content, it shall be previously discussed and authorized in written by

The Customer/Distributor shall comply at all times, and specially when posting contents at the website and social media, with all that legislation in force regulating privacy, IP rights, competition, advertising, and any other related subject.

The Customer/Distributor shall also comply with any specific legislation related to the products offered or promoted and, specifically, with the legal age requirement in its country related to pistols and weapons use. No individual under the legal age shall appear without an adult standing next to him/her in any video/image/material related to’s products and/or information.

The Customer/Distributor assumes full and complete responsibility and liability for the contents of the website and social media postings, which shall be respectful to other opinions and users. The entity or individual identified in each case as the one posting comments and/or sending pictures is the sole responsible for them. This entity or individual shall not use a nickname or profile that could remind or be associated with

Comments and/or pictures do not reproduce the opinion of In this sense, shall in no event be responsible for the damages and prejudices that might be occasioned as a result of including comments and/or pictures in the forum, if applicable, or in any other section of the website. accepts no responsibility regarding the information contained in social media to which the Customer/Distributor can access by means of the website since those platforms have their own privacy policies, which are beyond the control of is exonerated of responsibility for the proper functioning of such networks, for the truth and legality of the contents or information which may be accessed and for any harm that the Customer/Distributor may sustain as a result of using such data. shall not be liable for any violation of the above sections and the Customer/Distributor is the exclusive responsible for any damages caused through the website and/or social media, holding harmless from and against all demands, claims, or liability, related to such contents/postings. reserves the right to file a claim against the Customer/Distributor in case of any violation, which may have a negative effect to’s reputation.

BUSINESS TRANSFER: has been in business for years and our intent is to continue operating for many years to come. However, in the unlikely event that is sold, has its assets acquired or transferred, whether voluntarily or involuntarily, or merges or becomes affiliated with any other division, individual or entity, any customer information owned or under the control of may be one of the transferred assets.

We employ the encryption technology in all areas of the site which require you to provide your personal or account information, including online ordering, order status, catalog request and most contest forms. To make sure you have the latest security features on your browser, you may want to download the most recent version of your favorite browser, which should have full SSL support.

Cookies may be used for a variety of reasons. may use cookies to store information about the preferences of our Visitors and use that data to tailor the visitor’s experience or to display the contents according to their preferences. Should usernames and passwords be required for any of our users or members, passwords are encrypted to prevent unauthorized access to their accounts and information.

Our Web site gives you the opportunity to opt-out of receiving marketing communications from us. If you no longer wish to receive communications from us you may opt-out by emailing us with UNSUBSCRIBE on subject line to

Our website is registered with site identification authorities to enable your browser to confirm our security identity before any transmission is sent. With this technology, the identity of our site is automatically confirmed behind the scenes prior to the transmission of any customer information requested to complete an online order and ensures that your data reaches your intended target or your browser notifies you (prior to your sending any personal information) that the potential receiving site looks suspicious and should be avoided. Security Guarantee If you are using a security-enabled browser (such as Microsoft Internet Explorer version 2.1 or greater, or Netscape Navigator version 2.0 or greater), the information you send us regarding your purchase is encrypted, making it extremely difficult to read even if it is wrongly intercepted. At, we utilize industry-standard Secure Sockets Layer (SSL) technology to allow for the encryption of: potentially sensitive information such as your name and address and other critically sensitive information like your credit card number.

Contact Information

Main Office: (479) 621-4200

To return a SPlatRBall Product for repair or warranty related matters, please call first to get a Return Authorization Number before shipping to:
1700 N 2nd Street
Rogers, AR 72756

Please address questions, comments, or suggestions to the following:
P.O. Box 220
Rogers, Arkansas

For additional information on International Distribution, contact:
Export Administrator
P.O. Box 220
Rogers, Arkansas

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